Global Techno Consult Services

Case Study: How GTCS Helped a Global SaaS Provider Cut Millions in Cloud Costs & Achieve 99.99% Uptime


Client Profile


Company: Global SaaS Provider
Industry: Cloud-based Enterprise Software
Cloud Provider: AWS & Azure (Multi-cloud Strategy)
Infrastructure Complexity: Kubernetes-based microservices with auto-scaling workloads
Annual Cloud Spend (Before GTCS): $3.8 million



The Challenge: Rising Cloud Costs, Deployment Delays & Reliability Issues

The client faced three critical challenges affecting their operational efficiency and profitability:

Exploding Cloud Costs: Their cloud spend increased by 40% year-over-year, with over-provisioned instances, inefficient scaling, and wasteful resource allocation.

Slow & Unreliable Deployments: Their CI/CD pipelines were experiencing frequent failures, causing deployment rollbacks and reducing developer efficiency.

System Downtime & Performance Issues: Their SRE team struggled to maintain high availability, leading to unexpected outages and degraded system performance during traffic spikes.

These inefficiencies slowed down innovation, increased operational costs, and impacted customer experience.



The Solution: Cloud Cost Optimization, DevOps Automation & SRE Implementation


Phase 1: Cloud Cost Optimization (FinOps Strategy)

GTCS partnered with the SaaS provider to redefine their cloud strategy, optimize infrastructure, and implement DevOps automation for seamless operations.

  • Rightsizing Compute & Storage – Identified and optimized over 60% of underutilized resources, replacing oversized EC2 instances and optimizing database queries.
  • Multi-Cloud Cost Governance – Deployed AWS Cost Explorer & Azure Cost Management, providing real-time visibility into cost drivers.
  • Auto-Scaling & Spot Instances – Implemented intelligent auto-scaling policies and leveraged AWS Spot & Azure Reserved Instances, cutting compute costs by 45%.
  • Storage Tiering Optimization – Migrated cold data to S3 Glacier & Azure Blob Archive, reducing storage costs by 30%.


Results:
✔️ $1.3 million saved in the first 6 months
✔️Cloud cost reduced by 34% annually
✔️ Minimize infrastructure failures with predictive maintenance



Phase 2: DevOps & CI/CD Automation

  • CI/CD Pipeline Optimization – Replaced legacy Jenkins pipelines with GitHub Actions & ArgoCD, achieving faster and error-free deployments.
  • Infrastructure as Code (IaC) – Implemented Terraform & Helm, reducing infrastructure provisioning time by 70%.
  • Blue-Green & Canary Deployments – Ensured zero downtime releases, increasing deployment frequency by 2x.


Results::

✔️ 0% faster deployments – From 120 minutes down to 60 minutes
✔️ 99.8% deployment success rate – Eliminated failed rollouts
✔️ Reduced developer wait time by 40%, boosting productivity



Phase 3: Site Reliability Engineering (SRE) & Advanced Cloud Diagnostics

  • Proactive Monitoring & Anomaly Detection – Integrated Datadog, Prometheus, and New Relic, detecting performance bottlenecks before they escalated.
  • Incident Response Automation – Implemented AI-driven alerting & self-healing mechanisms, reducing mean-time-to-resolution (MTTR) by 60%.
  • Traffic Load Balancing & Performance Tuning – Fine-tuned Kubernetes auto-scaling, handling 50% more traffic without latency spikes.



Results:

✔️ 99.99% uptime achieved
✔️ Incident resolution time reduced by 60%
✔️ Performance efficiency improved by 45%


The Business Impact


Client Testimonial

“GTCS delivered beyond our expectations! They helped us eliminate wasteful cloud spending, streamline deployments, and achieve near-perfect uptime. Their expertise in FinOps, DevOps, and SRE transformed our cloud operations, and we now run a cost-effective, high-performance infrastructure.”
CTO, Global SaaS Provider


Could Your Business Be Our Next Success Story?

If you’re struggling with high cloud costs, slow deployments, or reliability issues, GTCS can help.



Book a Free Cloud & DevOps Audit Today!